UPDATE: WEDNESDAY 23 FEBRUARY
While the water at our wastewater treatment plant is still higher than it would normally be, the inflows are now at a level that we can lift any restrictions.
WHAT THIS MEANS
All toilet flushing, washing machine usage, showers, dishwashing and discharging greywater to our wastewater system can now resume as usual.
NEXT STEPS
We acknowledge there are still a handful of residents who are still experiencing issues at their properties following the 12 February flooding event. We really appreciate their patience and cooperation through this time and we will continue to work with them directly. We ask that people still please continue to let us know about areas of concern by placing a service request either online at https://cdc.govt.nz/service-request/ or by calling 06 379 4030.
We have identified a potential area in the network where the flows are coming in from. Now that the water levels have dropped low enough, we have been able to begin our investigation into the suspected inflow areas with CCTV.
We will move onto a clean-up phase, addressing the high priority areas first which have been identified through the service requests people have lodged with us in the last 11 days.
We wish to thank all residents for their patience and understanding over this challenging time.
A full public report on the flooding response will be made available at online from Friday 1 April as part of the Infrastructure and Services Committee on 6 April 2022 agenda.
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