If you would like to receive your rates invoices by email, send your email address to email@example.com
Rates information due to COVID-19 lockdown
The council acknowledged in a letter to ratepayers in April that paying rates at this time may be challenging for some. Flexible payment arrangements have been made available and the council encourages anyone having difficulties to contact its rates officers to discuss a payment plan. The council is waiving late payment penalty fees for rates accounts where payment arrangements have been made.
From 14 May, we are able to take rates payments at our office as usual, however, please don’t feel like you need to rush in. Your rates payment due 20 May can be paid any time that week without penalty. Electronic payment or cheque is preferred if possible please. You can also pay via online banking or call our office to enquire about paying via direct debit.
When are rates due?
Rates are invoiced in four equal instalments and the invoice is due for payment in the middle month of each quarter. Rates payment dates for the 2019/20 year are as follows:
|Instalment||Instalment Period||Last Day for Payment|
|1||1 July to 30 September||20 August 2019|
|2||1 October to 31 December||20 November 2019|
|3||1 January to 31 March||20 February 2020|
|4||1 April to 30 June||20 May 2020|
You must pay your rates before the last day for payment to avoid the 10% penalty.
Penalties are charged for late payments and/or if instalments are not paid in full by the due date. If you are paying rates by automatic payment please ensure that the amount you are paying is sufficient to pay the amount payable by the due date. Penalties will be incurred if payments are insufficient.
Pursuant to Sections 57 and 58 of the Local Government (Rating) Act 2002, penalties will be charged on rates outstanding as follows:
- 10% of the amount of each rate instalment remaining unpaid on the penalty date as shown on each rates instalment
- 10% will be added to any balance remaining outstanding from previous rating year(s) (including penalties previously charged) as at the beginning of July each year.
How to pay
Paying Your Rates
You can pay your rates by:
Cash, EFTPOS, or cheque
Cash, EFTPOS, or cheque payments can be made at the Council Office, Holloway Street, Carterton between the hours of 8.30 am and 4.30 pm, Monday to Friday. Cheque payments can be sent by post to the Carterton District Council, PO Box 9, Carterton 5743.
This method of payment enables you to pay your rates from home. However it is very important that we receive the correct references with your payment so that we can credit the payment to the correct rate account. Bank details and payment instruction can be found here, or ask the Revenue Officer by emailing firstname.lastname@example.org or phone 06 379 4030 to assist you when setting up any electronic payments.
Direct debit (or “Easy pay”) allows your rates to be paid automatically from your bank account. Payments can be made fortnightly, monthly or quarterly. You decide. This system ensures that your rates are always paid on time if there is sufficient balance in your account.
At this point, Council does not provide the facility to allow payment by credit card.
What if I get behind in payments?
If you’re getting behind in payments and your rate account is in arrears, it is important that you contact the Revenue Officer as soon as possible to discuss payment arrangements. The sooner you contact us, the sooner we can arrange something. By making contact and entering into a payment agreement you minimise the risk of Council contacting your bank to add your outstanding rates to your home loan.
Which payment method is best?
We recommend you pay by direct debit. If rates change, as they do most years, or you get a rebate, or you pay a lump sum, or anything else that changes how much rates you need to pay, we will recalculate the payments for you and amend the direct debit.
All changes to your payment details will be advised to you in writing (or email if you prefer) before implementing a change.
And best of all, you will not incur penalties while you are under a direct debit arrangement.