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The yearly water allocation per water meter is 225 cubic metres so if your consumption is over this allowance, it’s possible you have a water leak.

You can check and monitor your water usage yourself to avoid an unexpected bill when your meter is read again in January and June.

A leak on your property can waste thousands of litres of water over time at considerable cost to you.

How to read your meter

Arrow 1 – The white numbers on the black background depict water used in cubic metres & is what your bill is based on.

Arrow 2 – This dial goes around when water is flowing through the meter.

Arrow 3 – The white numbers on the red background depict water used in parts of a cubic metre. These numbers track daily use.

Detecting a leak

A leak on your property can waste thousands of litres of water over time at considerable cost to you. To check for leaks – turn off all household appliances and taps, then note down the meter reading. 

Leave for as long as possible (overnight is best) and then read the meter again.  If the reading has changed and the dials shown at Arrows 2 and 3 of the picture are going around, then you have a leak on your property. You will need to call a plumber to save money and reduce further water wastage.  A cubic metre equals 1,000 litres or 220 gallons.