18 August 2021

As you’re probably aware, your rates are due this Friday 20 August and while you can pay these via internet banking, we are allowing a ‘no penalties grace period’ for those who would normally come into our Council office to pay.

WHAT DOES THIS MEAN?
If you are able to pay via internet banking before this Friday 20 August, please do so. If our office is open again on Monday, you will be able to come in any time before next Friday 27 August to pay at the counter without incurring a 10% penalty. If lockdown is extended, we will extend the grace period too. Direct debits will still be deducted this week as usual.

INTERNET BANKING DETAILS
Bank: Bank of New Zealand
Acct Name: Carterton District Council
Acct Number:  02 0608 0086383 03
If paying by internet banking please include your Rating Valuation Number as Payee Reference.

WHICH COUNCIL SERVICES ARE OPERATING?

Essential services to continue:

  • Provision of drinking water
  • Wastewater treatment and disposal
  • Recycling normal collection for now (may be subject to change)
  • Normal kerbside waste collection in urban areas (may be subject to change)
  • Emptying public waste bins and doggy bins (when required)
  • Essential road safety work
  • Control of dangerous and menacing dogs
  • Burials
  • The sale of rubbish bags will continue through supermarkets and dairies

Non-essential Council services that will continue to be available include:

  • Provision of LIMs, PIMs and the processing of building and planning consents
  • Payments (through online banking and direct debits)
  • Environmental Health queries will be recorded and assessed on a case-by-case basis
  • Payments to Council, including rates payments, can be made directly through internet banking, quoting the valuation or account number as a reference, and direct debits will be processed as usual. For questions about rates and other payments, or to discuss alternative payment options, please contact rates@cdc.govt.nz for assistance.

Non-essential Council services that are no longer open or available include:

  • Building inspections
  • The Events Centre
  • The library
  • Public playground equipment
  • Swimming pools
  • Haumanu House and the food bank (The foodbank is closed but will be monitoring their phone and will deal with urgent requests)
  • Parks and Reserves maintenance (apart from the emptying of rubbish bins)
  • Transfer Station

If these services change, we will keep you updated at www.cdc.govt.nz/covid19