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“We want to know how we are doing, so we can celebrate what we are doing well, and look hard at what we are not getting right.” Deputy Mayor Russell Keys

How satisfied are you with our services? We want to know how you think we are doing!

It is coming to that time of year when we conduct a survey of residents seeking feedback on our performance, services provided and our reputation.
The feedback we get enables us to celebrate what we are doing well and look hard at what we are not getting right so that we can up our game and achieve better.
We will be running two identical surveys concurrently; one conducted by an independent survey company Key Research – where data collected will be used for statistical purposes; and one conducted by us through our website – giving respondents an opportunity to give further feedback via free flow text options.

Residents who are invited by Key Research to undertake the statistical survey could also complete a version on Council website which allows for more detail.
Invitations to take the survey will be sent out to a survey sample of 3000 residents on the 8th October; the free flow text version will be available on Council website from this date also.

Take the survey here!

By completing the survey you will go in the draw to win a 200L emergency supply water tank valued at $105.00*

The survey closes 5pm Monday 19th November.

*Respondent must provide contact details upon the completion of the survey.